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Privacy Policy

Raven Driving Training respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
 

1. Information We Collect
We may collect the following personal data:

  • Name

  • Phone number

  • Email address

  • Driving licence details

We do not collect or store payment details.
 

2. How We Collect Data
We collect information directly from you through:

  • Contact forms and booking forms

  • Phone calls

  • WhatsApp messages

  • Emails
     

3. How We Use Your Data
Your data may be used for:

  • Lesson booking and scheduling

  • Customer service and communication

  • Legal compliance

  • RSA verification of training and licences

  • Marketing emails (only when you have provided consent)
     

4. Sharing of Data
We may share your data with:

  • The RSA (Road Safety Authority) for verification

  • Payment providers (only when necessary to complete transactions)

  • Google services (limited non-identifiable data)

  • Third-party booking or analytics tools (limited non-identifiable data)

We never sell your data.
 

5. Data Retention
We do not store your personal data long term. We only keep your email address for communication and marketing purposes until you unsubscribe.
 

6. Your Rights
You may request access, correction, or deletion of your personal data at any time by contacting us via the details provided on our website.

 

Last updated: 21 August 2025

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